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Privacy Policy

Effective Date: November 8, 2026

Sections

  1. Information We Collect
  2. How We Use Your Information
  3. Data Sharing
  4. Data Security
  5. Data Retention
  6. Your Rights
  7. Children's Privacy
  8. International Data Transfers
  9. Third-Party Services
  10. Changes to This Policy
  11. Contact Us

TracQR is an app by JGEEE LLC ("we," "our," or "us"). We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our QR code creation and analytics app.

1. Information We Collect

1.1 Account Information

When you sign in using "Sign in with Apple," we receive:

  • Apple User Identifier: A unique, anonymous identifier provided by Apple
  • Email Address: Only if you choose to share it during sign-in
What we don't collect: No passwords are ever collected or stored by TracQR.

1.2 QR Code Data

When you save a QR code to your wallet, we store:

  • QR code name/label, and where it lives (for example, "Table tents"), if you add one
  • Destination URL
  • Creation timestamp
  • Customization settings (card color and finish, code style and colors)
  • Logo image, if you add one to a code (Premium)
Note: QR images are generated on your device and never uploaded to our servers. A logo you add to a code is uploaded and stored privately, so the code can be shown with it, and is deleted when you delete the code or your account. Codes you make without signing in stay on your device and are not sent to us.

1.3 Analytics Data

When someone scans your QR code, we collect:

  • Scan timestamp: When the scan occurred
  • Aggregated geolocation: Country, state, and city level only
  • Device information: The user-agent string sent by the scanning device's browser, which shows the type of device, operating system and browser
What we don't track: We don't store IP addresses: a scan's IP address is used only at the moment of the scan to look up the approximate location. We don't collect exact location coordinates or personal identifiers of the person scanning.

2. How We Use Your Information

We use collected information to:

  • Provide and maintain the TracQR service
  • Authenticate your account securely
  • Generate analytics reports for your QR codes
  • Improve our app and user experience
  • Communicate important service updates
We never sell your data, and we do not use it for advertising or marketing purposes.

3. Data Sharing

We do not sell, trade, or rent your personal information. We may share data only in these limited circumstances:

  • Service Providers: We use Amazon Web Services (AWS) for secure data hosting and infrastructure
  • Your QR codes: Anyone who scans one of your codes is sent to the destination you chose
  • Legal Requirements: When required by law, court order, or government request
  • Safety: To protect the rights, property, or safety of TracQR, our users, or the public

4. Data Security

We implement industry-standard security measures to protect your information:

  • Encrypted data transmission (HTTPS/TLS)
  • Secure authentication via Apple Sign-In
  • Regular security assessments
  • Limited access to personal data

5. Data Retention

We retain your data for as long as your account is active. When you delete a QR code, its scan data is deleted with it. When you delete your account:

  • Your QR codes, their logos and associated data are permanently deleted, and their tracking links stop working
  • Analytics data is removed from our systems
  • Account information is purged within 30 days

6. Your Rights

You have the right to:

  • Access: Request a copy of your personal data
  • Delete: Request deletion of your account and associated data
  • Export: Receive your data in a portable format
  • Correct: Update inaccurate information

To exercise these rights, contact us at privacy@tracqr.app.

7. Children's Privacy

TracQR is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately at privacy@tracqr.app.

8. International Data Transfers

Your information may be transferred to and processed in the United States, where our servers are located. We comply with applicable data protection laws, including:

  • GDPR: For users in the European Economic Area
  • CCPA: For California residents

9. Third-Party Services

Our app integrates with third-party services:

  • Apple Sign-In: For authentication (subject to Apple's Privacy Policy)
  • MaxMind GeoLite2: A location database we run on our own servers to find the approximate location of a scan; scan data is not sent to MaxMind
  • Apple App Store: Processes Premium subscription payments. We receive your subscription status, not your payment details
  • Amazon Web Services: For secure cloud infrastructure

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

  • Posting the updated policy in the app
  • Updating the "Effective Date" at the top of this page
  • Sending an email notification for significant changes (if you've provided an email)

11. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

JGEEE LLC

Email: privacy@tracqr.app

Website: https://jgeee.com/tracqr/

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